Hospitality

Great hospitality is anticipating needs. AI makes that scalable.

Blissy AI builds AI voice agents and automation for hotels — room booking, dining reservations, concierge services, and guest intelligence. Your staff focuses on service. AI handles the repetitive.

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67%
After-hours conversion
44%
Front desk call reduction
+18
NPS on booking experience
Sound Familiar?
Challenges we hear from Hospitality teams
We've built for this exact problem set. Here's what we typically hear before we start working together.
Your front desk is fielding the same 12 calls all day
Room availability, restaurant bookings, check-in times, late checkout requests — all handled by your best people instead of AI.
Upsell opportunities are missed because staff are busy
The moment to suggest a spa package or room upgrade is exactly when a staff member is tied up on something else.
You have no guest intelligence across stays
What did this guest order last time? Which room did they prefer? That knowledge lives in nobody's head.
Phone reservation conversion is low but you don't know why
Callers drop off. Bookings are lost. You don't know if it was hold time, pricing, or something else entirely.
Live Builds
What we've built for Hospitality
Every case below is live in production. IP fully transferred to the client on delivery. We don't retain access or use your data for model training.
Voice AI · Rooms6.1
AI Voice Agent for Room Reservations — 24/7, Zero Hold Time
A hotel group with 6 properties was missing 30%+ of inbound reservation calls outside business hours. Staff were handling the same questions repeatedly. We deployed a voice AI agent that handles room availability queries, rate negotiation, room type selection, and booking confirmation across all 6 properties — in English and Hindi — with seamless handoff to a human for complex requests.
Outcome: After-hours booking conversion: 0% → 67%. Front desk call volume down 44%. Guest satisfaction scores on booking experience +18 NPS points.
67%
After-hours conversion
44%
Front desk call reduction
+18
NPS on booking experience
Voice AIPMS integrationMulti-propertyHindi + English
Voice AI · Dining6.2
AI Dining Reservation & Upsell Agent
A luxury hotel's restaurant was taking reservations manually and missing upsell windows on every booking. We built a voice AI agent that handles table availability, special occasion setups, dietary preference capture, and proactively offers chef's table experiences, wine pairing add-ons, and F&B packages — at the moment of booking, not after.
Outcome: Dining upsell revenue per cover +38%. Reservation no-shows reduced 24%. Staff time on phone bookings reduced 70%.
38%
Dining upsell per cover
24%
No-show reduction
70%
Staff time freed
Voice AIPOS integrationUpsell logicPreference capture
Voice AI · Concierge6.3
AI Concierge for Spa, Tours & In-Room Services
A resort's concierge team was fielding the same requests — spa availability, activity bookings, airport transfers, in-room dining — on repeat, at all hours. We built an AI concierge layer accessible via in-room QR code and WhatsApp that handles all standard requests, books directly into the spa and activity systems, and escalates anything requiring human judgement.
Outcome: Ancillary revenue per guest night +29%. Concierge call volume to front desk reduced 61%. Guest self-service adoption: 78% within 30 days.
29%
Ancillary revenue per night
61%
Concierge call reduction
78%
Self-service adoption
WhatsApp AISpa integrationActivity bookingIn-room QR

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